About this trial
The study introduces a bedside intervention assisting families with the enrollment or re-enrollment process through patient direct contact with NJFamily Care and financial departments, using an emergency department (ED)-based navigator tool. The primary objective is to identify the barriers contributing to the lack of insurance coverage through NJ Family Care coverage using a brief survey with the parents of children who are treated in the ED and identified as uninsured, and to study the effect of a bedside intervention designed to assist families with the enrollment or re-enrollment process.
Eligibility criteria
Qualifiers
Parent/guardian/ legal authorized representative (age 18 years or older) with children aged: 1 month to 17 years of age who obtain care in the pediatric emergency department
Child Uninsured (ie, Charity Care, HUMC Charity Care, Pending Medicaid, Self-Pay)
Interested in applying or receiving assistance with NJfamilycare
Not pending private insurance coverage
Disqualifiers
Parent/guardian/legal authorized representative with children aged: less than 1 month and greater than 17 years old Insured pediatric patient Parent/ Guardian/Legal Authorized Representative not present Parent/ Guardian/Legal Authorized Representative age 17 years or younger Primary language not identified as English Patients visiting the Emergency Department related to Motor Vehicle Accidents Already participated in this study
Trial design
Treatments tested in this trial
- Navigation through financial systems and linkage to resources
Treatment groups
Locations
Sponsors and collaborators
Hackensack Meridian Health
Lead sponsor
New Jersey Health Foundation
Collaborator