This study aims to find out how many patients sent to the emergency department by their general practitioner could instead be treated in a walk-in clinic. Walk-in clinics provide quick, basic medical care without an appointment and can perform simple tests like blood work and X-rays. By identifying patients who don't need full hospital emergency care, this study hopes to improve patient flow and reduce overcrowding in emergency rooms in the Île-de-France region.
Age 18 years or older
Patient referred to the emergency department (ED) with a letter from a general practitioner (GP)
ED visit during the study hours (Monday to Friday, 9 a.m. to 8 p.m.)
Consultation in the selected adult emergency service
Patients under 18 years old (pediatric cases excluded)
No referral letter or proof of GP referral
ED visit outside study hours (weekends, nights)
Intravenous treatments (e.g., antibiotics, fluids)