About this trial
The goal of this pilot randomized controlled trial is to assess the impact of D2D rideshare services with a trained companion driver on the rate of medical appointments for older adults and individuals with AD/ADRD. Participants will be assigned either door-through-door (D2D) rideshare or curb-to-curb (C2C) rideshare services. he main question it aims to answer is:
Do D2D rideshare services reduce missed medical appointment rates compared to C2C rideshare services?
Eligibility criteria
This trial accepts healthy volunteersQualifiers
All participants (or their surrogate) have the capacity to agree to allow Onward service for transportation;
have scheduled medical appointments at partner practices of Onward;
ages 60+
community-dwelling;
Disqualifiers
current enrollment in another transportation study;
already using any type of free or heavily subsized transportation service;
enrollees with comfort care only;
Not wheelchair bound, e.g. if using a wheelchair must be foldable and must be able to transfer
Trial design
Parallel
Treatments tested in this trial
Door-through-door companion rideshare
Other interventionDoor-through-Door Companion Drivers, unlike traditional rideshare services, are certified in CPR and first aid, and undergo onboard training to support older adults, individuals with mobility impairments, and those with AD/ADRD. They are trained to observe behaviors of AD/ADRD patients, monitor and detect risk of falls, elopement, and other events that may require extra assistance or emergency care during transport. Drivers accompany riders continuously until they can hand off riders to clinicians or other caregivers, or return them to their home. Technology features in the rideshare platform enable continuity of care, for consistent rider-driver matching and matching of riders to drivers based on support needs.
Curb-to-curb rideshare services
Other interventionCurb to curb rideshare services provided by a transportation network company (TNC) with drivers who don't have specialized training in supporting healthcare riders and who don't undergo fingerprint background checks or drug and alcohol testing.
Treatment groups
Trial outcomes
Primary outcomes
Appointment Adherence
The rate of missed medical appointments (No shows and same day cancellations).
Secondary outcomes
Quality of Life (QOL)
The impact of the intervention on participants' quality of life (QOL), as measured every 3 months during the study period using the ICECAP-A (ICEpop CAPability measure for Adults) Wellbeing and Quality of Life scale. ICECAP-A has the following five attributes, each of which can take one of four levels ranging from full capability to no capability, higher scores are better outcomes: * Stability (being able to feel settled and secure) * Attachment (being able to have love, friendship and support) * Autonomy (being able to be independent) * Achievement (being able to achieve and progress) * Enjoyment (being able to have enjoyment and pleasure)
Ride Acceptance Rates
Participant acceptance of the ride offered.
Ride Completion Rates
The completion rate of rides scheduled, as measured by the number of ride "No Shows" relative to rides booked.
Ride Satisfaction
Rider satisfaction with the rides received as rated on a 5 point star scale with 1 star being the lowest rating and 5 stars being the highest.
Sponsors and contacts
Click on the lead sponsor to view all of their trials.
Onward Health, Inc
Lead sponsor
National Institute on Aging (NIA)
Collaborator